IC TRAINS TO VIENNA - Tickets, Cancellations and Compensations

  • The conditions below are valid if you travel by IC train to Vienna.
  • IC tickets purchase, cancellation and compensation for domestic transport are regulated by different conditions.

Ticket validity

  • the tickets are available in our e-shop or at ZSSK ticket desks equipped with KVC system* until the departure of the train from boarding station
  • the supplement III ticket (for children under 6 years of age and international ticket holders) is available also at ÖBB ticket-desks
  • the price includes the fare and the seat reservation (between Košice and Bratislava)
  • it is possible to pay with the Credit Account without using the bonus credit
  • the tickets are valid on the train selected by the passenger (it is not possible to use the IC train ticket on trains of other categories)
  • please click for more information about tickets and prices

Cancellations

  • ticket can be cancelled prior to scheduled departure of the train from boarding station with cancellation fee of 10 % of the price (minimum 3 €)
  • for cancellations of tickets purchased online please use our online form
  • in case the Credit Account was used for the purchase, it is possible to add the cancellation fee to your bonus credit
  • in case your cancellation is caused by a fault of Železničná spoločnosť Slovensko, no cancellation fee is charged. Please contact our train personnel as soon as possible

Compensations

* KVC = Komplexné vybavenie cestujúcich = Comprehensive ticket services for passengers

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