Purchasing your ticket aboard the train

Are you travelling by train and you did not purchase your ticket early enough? Or you would like to change for more comfortable seat in the 1st Class? We have solutions for these situations and will help you with appropriate advice.

Railway Station - The Ticket Sale Cancelled

Illustration: Jozef Jurko

If you are boarding the train in a station
where the ticket-desks are closed or unavailable

  • On majority of our trains, you can purchase the necessary travel document from our train personnel. You need to actively look for our train personnel on the train and they will sell you the required ticket:

Talk to us

Do not do it this way

A ticket, please

The train personnel will not be able to sell you the ticket at the train door when boarding the train, but you can always contact them as soon as possible.

Maybe, he does not notice…

To sit down and wait/do nothing is not the right way, even though it has been tolerated for long time - it is considered as travelling without the ticket.

  • These lines are exceptions: Tatra Electric Railway, Tatra Cog Railway and Žilina – Rajec line, there is no train personnel and the passengers are asked to board the train with the appropriate ticket which needs to be validated on the train. On the line Žilina - Rajec only integrated tickets need to be validated. Travellers entitled for zero-fare transport do not need zero-fare tickets, only their customer cards.
  • Passengers who are not required to actively contact our train personnel: seniors over 70 years of age, passenger with special cards (disabled passengers) ŤZP and ŤZP-S and immobile passengers with the booked assistance or the passengers boarding the train with a pram or a bike if they board the dedicated parts of the train. On the lines of Tatra Electric Railway, Tatra Cog railway and on the line Žilina - Rajec even these special groups of passengers need to purchase their tickets in advance and validate them aboard.

If boarding the train in the station with the open ticket-desk

  • If you actively look for our train personnel, you can purchase your ticket with a minor surcharge 1,50 € (or the zero-fare transportation ticket with the minor surcharge 3 €),
  • On the lines of the Tatra Electric Railway, Tatra Cog Railway and the line Žilina – Rajec, the passengers are asked to board the train with the appropriate ticket.

What else you can purchase aboard
with no surcharges?

  • Berth and couchette tickets can be purchased from the couchette/berth coach attendant – employee of the partner company
  • 1st Class fee
  • Premium coupe 1plus reservation
  • Seat reservation for the 1st Class in the fast trains on the track Bratislava - Žilina - Košice / Humenné and back (new product- from 1st August 2016)
  • Tickets for further journey for the passengers with valid SMS ticket
^ Up

Buy a ticket

Buy a ticket

Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.
Železničná spoločnosť Slovensko, a.s. (ZSSK) is liable for your transportation and for transportation of your luggage and  has to respect your rights guaranteed by the Regulation.