Service Centre

Service Centre, the establishment within the structure of Železničná spoločnosť Slovensko, provides its business partners – railway undertakings, access to the service facilities and to the services available in these facilities.  The services are provided according to the Act No. 513/2009 on the railways. The Service Centre provides for the access to the below listed facilities and services:

Access to the refuelling facilities and supply of the fuel (diesel fuel)

  • Supply of the diesel fuel directly into the tank of the rolling stock vehicle

Click here to open the Service Centre Pricelist.

Click here to open the Terms and Conditions.

Click to open the Map of service availability.

 

 

Access to the service facilities

Including the rolling stock cleaning and washing service facilities

The Access to the service facilities is available at these points: Bratislava, Nové Zámky, Humenné, Košice, Poprad, Prievidza, Žilina, Brezno, Fiľakovo, Zvolen.

  • Renting the track as the Access to the service facility
  • Renting the stabling siding for a short-term or long-term stabling of the rolling stock

Click here to open the Service Centre Pricelist.

Click here to open the Terms and Conditions.

Click here to open the Ancillary Form.

Provision of the rolling stock repair
and maintenance services

  • in the maintenance centres in Bratislava, Nové Zámky, Žilina, Poprad, Fiľakovo, Brezno, Košice and Humenné the Service Centre provides repairs and maintenance of the traction vehicles, trailer cars, control cars and intermediate cars in the range of the inspections – operational handling, minor inspection, major inspection and unplanned maintenance
  • in the maintenance centres in Bratislava, Nové Zámky, Žilina, Zvolen and Košice the Service Centre provides repairs and maintenance in the range of the inspection of  electrical equipment, inspection of the disk brake, intermediate repairs (R1) and regular repairs with or without uncoupling

Click here to open the Service Centre Pricelist.

Click here to open the Terms and Conditions.

Please, read the „Rules of Access to the Service Facilities“, which govern the Access to the service facilities and provided services.

Documents to download

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Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.
Železničná spoločnosť Slovensko, a.s. (ZSSK) is liable for your transportation and for transportation of your luggage and  has to respect your rights guaranteed by the Regulation.