Customer Centres

In order to enhance the quality of its services, ZSSK has established a network of Customer Centers. Besides ticket sales, our staff at Customer Centers is ready to help you with planning your journey, choosing the best connection and to inform you about possible ticket price discounts. Printed train timetables, postcards, railway publications, travelling kits and other products are also available at Customer Centers.

Banská Bystrica, railway station

tel.: 048/2296473, e-mail: zcbb.zssk@remove-this.slovakrail.sk
mon-fri, sun: 7.15 - 18.00, break: 12.00-12.45,
sat: 07.15 -15.45, break: 12.00 -12.30

 

 

Bratislava, main railway station

tel. 02/20292208, e-mail: zcba1.zssk@remove-this.slovakrail.sk
mon-sun: 6.25 - 19.30

 

 

 

Bratislava, Hodžovo námestie, passage

tel: 0911 027 657, e-mail: zcba2.zssk@remove-this.slovakrail.sk
mon-fri: 8.00 - 18.00, break: 12.00 - 12.30

 

 

 

Humenné, railway station

tel. 057/7881051, e-mail: zche.zssk@remove-this.slovakrail.sk
mon-sun:07:40-11:40, 12:25-18:10
Infopoint for tourists. More information on
 

Košice, railway station

tel. 055/2292180, e-mail: zcke1.zssk@remove-this.slovakrail.sk
mon-sun: 07.50 - 18.00

 

 

 

Košice, Hlavná 113

tel. 055/2295138, e-mail: zc3.ke@remove-this.slovakrail.sk
mon-fri: 07.00 - 14.30, break 12.00 - 12.30

 

 

 

Liptovský Mikuláš, railway station

tel. 044/2295484, tel./fax: 044/5620184, e-mail: zclm.zssk@slovakrail.sk
mon-fri: 06.30-19.15, sat: 07.30-19.15, sun, holidays: 07.30-20.15

 

 

 

Nové Zámky, railway station

tel.: 035/2292277, e-mail: zcnz.zssk@remove-this.slovakrail.sk
*mon-fri: 06.05 - 17.20, sat: 06.50 - 17.20, sun, holidays: 09.50 - 17.20,
break: mon-fri: 12.00-12.45, sat-sun, holidays: 12.00-12.30

 

 

Poprad - Tatry, railway station

tel.: 052/2291174, tel./fax: 052/7723363, e-mail: zcpp.zssk@remove-this.slovakrail.sk
mon: 05.10 – 19.30, tue-thu: 06.00 – 19.30, fri: 6.00 – 20.00,
sat-sun: 7.00 – 19.30thu
Infopoint for tourists.
More information on
www.visitpoprad.sk.

Prešov, railway station

tel.: 051/2293161, e-mail: zcpo.zssk@remove-this.slovakrail.sk
mon - sat: 05.20 - 21.30, sun, holidays: 05.35 - 21.30
Infopoint for tourists. More information on:

Trnava, railway station

tel.: 033/2294424, e-mail: zctt.zssk@remove-this.slovakrail.sk
mon-fri: 05:30-19:10, sun: 08:00--15:40, 16:10-20:10
sat: 05:30-08:50, 09:20-13:00, 13:10-16:30, 17:00-9:10

 

 

Zvolen, railway station

tel.: 045/2294120, e-mail: zczv.zssk@remove-this.slovakrail.sk
mon-fri: 07.00 - 18.00, break: 11.45 - 12.30,
sat-sun: 08.00-18.00, break: 11.45 - 12.15

 

 

Žilina, railway station

tel.: 041/2295154, e-mail: zcza.zssk@slovakrail.sk
mon-fri: 06:45-18:15, sat: 08:15-18:15, sun 09:45-18:15 
from 01.04.2017
Po-Pia: 06.30-18.00, So: 08.20-15.30,16.00-17.00 Ne: 09.40-18.00

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Last modified: 09.03.2017
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Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.
Železničná spoločnosť Slovensko, a.s. (ZSSK) is liable for your transportation and for transportation of your luggage and  has to respect your rights guaranteed by the Regulation.