Seat Reservation Service on Call


You want to purchase your seat reservation easily from the comfort of your home or before leaving the work? Just call our Contact Centre at the non-stop available number 18 188, where our employees help you to choose the right train and your reservation will be sent to your mobile phone in the SMS format. The service is available in the mobile operators’ networks of Orange, Slovak Telekom a O2 Slovakia, not in foreign operators networks.


  • purchase from the comfort of your home
  • internet connection not needed
  • our employees will help you to choose the train and the seat according to your needs

Call us, confirm your request and receive your ticket

Simple procedure in three steps

  • Call us* on 18 188 (Contact Centre of Železničná spoločnosť Slovensko). Choose the train and ticket type, give us the number of your MAXI KLASIK card and your mobile phone number. You will receive the information SMS to your mobile phone,
  • Confirm the information SMS within 10 minutes by sending an empty SMS (if the empty SMS cannot be sent, insert the blank space),
  • You receive SMS seat reservation to your mobile phone, which enables you to board the train and use the seat you reserved (our train personnel will check the SMS ticket and the MAXI KLASIK card).

For which trains can the reservation be issued?

  • For all domestic trains in the 1st and the 2nd Class coaches, where the reservation is possible, except for the InterCity, SuperCity and EuroCity trains.
  • The reservation can be purchased earliest 60 days prior to the journey and latest prior to the train departure.
  • The service is available in the mobile operators’ networks of Orange, Slovak Telekom, O2 Slovakia and SWAN Mobile - 4ka, not in foreign operators networks.





1 €

The service is provided also for the railway pass holders (the employees and dependents of Železničná spoločnosť Slovensko, ŽSR a Železničná spoločnosť Cargo Slovakia)


TIP: A similar service is available for the passengers entitled to the zero-fare transportation.

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Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.
Železničná spoločnosť Slovensko, a.s. (ZSSK) is liable for your transportation and for transportation of your luggage and  has to respect your rights guaranteed by the Regulation.