Passengers with reduced mobility – provided assistance

Železničná spoločnosť Slovensko involves the special coaches adjusted to transportation of passengers with reduced mobility (PRMs) in the train compositions of the fast trains and other long-distance trains. Besides this, disabled passengers can choose from a number of discounts. 

Assistance on the way

Discounts

  • ŤZP-S card holder will be provided with free transportation for:
    • the accompanying assistant (in 2nd Class except for InterCity trains),
    • wheelchair,
    • pram (for the immobile child),
    • specially trained accompanying dog.
  • The accompanying assistant travels for free even if the PRM uses the zero-fare transport option, in such a case we kindly ask the PRM to carry not only the zero-fare transportation card and travel ticket, but also the ŤZP-S card,
  • If the ŤZP card holder is a child under 6 years of age, the accompanying assistant travels for free,
  • Specially trained accompanying dog does not need to be muzzled and can also travel in the 1st Class compartment (in case it is requested, please, present the Specially Trained Dog Certificate and place the dog-tag visibly),
  • the train personnel may ask for the ŤZP card and for the identity document,
  • On board of the EuroCity trains, ŤZP and ŤZP-S card holders are required to pay the domestic-travel fee 1€. The accompanying assistant pays this fee only in the 1st Class compartment,
  • On board of the SuperCity trains,  ŤZP and ŤZP-S card holders are required to pay the domestic-travel fee 5 € in the 2nd Class compartment in case they are using the zero-fare transportation card and zero-fare ticket. In case they do not use the zero-fare transportation card, the fee to be paid in the 2nd Class compartment is just 1 €. The accompanying assistant pays the domestic-travel fee 5 € in the 2nd Class compartment. If travelling in the 1st Class compartment, using ŤZP or ŤZP-S, each travelling passenger is charged 3 €.
  • On board of the InterCity trains, we offer the discounts according to the pricelist.

Last modified: 13.06.2017
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Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.
Železničná spoločnosť Slovensko, a.s. (ZSSK) is liable for your transportation and for transportation of your luggage and  has to respect your rights guaranteed by the Regulation.