ticket can be cancelled prior to scheduled departure of the train from boarding station with cancellation fee of 10 % of the price (minimum 3 €)
for cancellations of tickets purchased online please use our online form
in case the Credit Account was used for the purchase, it is possible to add the cancellation fee to your bonus credit
in case your cancellation is caused by a fault of Železničná spoločnosť Slovensko, no cancellation fee is charged. Please contact our train personnel as soon as possible