Credit Account – Examples

Credit Account – Examples

Our customer decides to deposit 50 € to his/her Credit Account. Železničná spoločnosť Slovensko (ZSSK) automatically adds bonus credit 5 %, which means 2,50 € in this case.

Credit Account status after depositing 50 € is:

Customer credit: 50 €

Bonus credit from ZSSK: 2,50 €

Our customer plans to travel to Košice in a week, he/she purchases one regular ticket Bratislava-Košice in 2nd Class coach. The regular ticket price is 18,76 €. If the customer uses the Credit Account, he/she can draw the bonus credit. Final price of the ticket is now 16,26 €. The customer pays for the ticket. The balance of the Credit Account will now be 33,74 € (50 € – 16,26 €). Bonus credit balance is 0 €. 

The balance of Credit Account after the ticket purchase is:

Customer credit: 33,74 €

Bonus credit from ZSSK: 0 €

 

One day later, the customer changes his plans and decides to return the ticket and cancel it. Cancellation fee is 10 % from the price paid for the ticket (rounded 1,63 €). 14,63 € will be added back to the Credit Account (ticket price minus cancellation fee), as well as the used bonus credit 2,50 € and the cancellation fee 1,63 €. The balance of the deposit will be 48,37 € plus bonus credit 4,13 €.

The balance of Credit Account after the ticket cancellation is:

Customer credit: 48,37  €

Bonus credit from ZSSK: 4,13 €

 

Our customer plans to travel to Prague in a week. He/she decides to purchase the international ticket EUROPA EXPRES from Bratislava to Prague for 15 €. Bonus credit cannot be used for this type of the ticket, but the customer still decides to purchase the ticket with the Credit Account. The customer pays 15 € and this sum will be deducted from the deposited finances. The bonus credit stays unchanged.

Credit account balance after ticket purchase:

Customer credit: 35  €

Bonus credit from ZSSK: 2,50 €

 

One day later, the customer changes his/her plans and cancels the ticket to Prague. Cancellation fee in this case is 5 €. 10 € will be added back to the deposited finances and the cancellation fee of 5 € will be added to the bonus credit.

Credit Account balance after cancellation of the ticket is:

Customer credit: 45  €

Bonus credit from ZSSK: 7,50 €

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