Management of the Company

ZSSK's organizational structure respects the principles of  the process-management. ZSSK's  processes are divided into:

  • managing processes
  • main processes
  • supporting processes 

The first level of management consists of Divisions. Processes at this level are managed  by the Director General who coordinates activities of Divisions (Business, Operation, Economy, Services and Maintenance), which are further subdivided into Sections. 

The second level of management consists of Departments and Sections. Departments are further divided into Units. Sections are further divided into Units, Administrations and Regional Offices.

The third level of management consists of Administrations and Units. 
The company is also divided into:

  • Division of the Director General
  • Business Division
  • Operation Division
  • Economy and Information Management Division
  • Services Division
  • Maintenance Division 

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Last modified: 31.03.2017
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Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on Rail Passengers' Rights and Obligations (hereinafter Regulation) entered into force on December 2009.
Železničná spoločnosť Slovensko, a.s. (ZSSK) is liable for your transportation and for transportation of your luggage and  has to respect your rights guaranteed by the Regulation.